"Would like to have given 5 stars."

About: East Sussex Healthcare NHS Trust

I had a small procedure local anaesthetic in Eastbourne. All was good, staff were professional and great but I don't think it's satisfactory that I had to change in the actual theater which was some way from where I arrived.

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Response from East Sussex Healthcare NHS Trust

Thank you for your feedback about your experience of having a local anaesthetic at Eastbourne DGH.

We're pleased to hear that you found the staff were 'professional and great' but we were also disappointed that not all of your experience was satisfactory.

It's always our aim to provide the best possible experience for patients.

Please be assured we welcome all comments from patients and their families. Your observation about the changing facilities will be shared with the ward management team to consider whether this can be improved.

It's kind of you to take the time to provide useful feedback.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful