"The pain is unbearable and i am waiting"

About: Derriford Hospital / Gastroenterology

(as the patient),

I have been waiting for an appointment for over 6 months now. Every time I have spoken to DRSS I have been fobbed off, messed around or told the wait will now be a further 6-12 weeks. I can't keep on like this, the pain is unbearable and I may lose my job if I have any more time off.

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Response from Genny Turner, Senior Quality Facilitator, Plymouth Hospitals NHS Trust

Please could you contact the Patient Advice and Liaison Service tomorrow morning to see if there is anything they can do to help with your situation?

They can be contacted between 9.00am and 5.00pm on 01752 439884 or via email

Kind regards
Patient Experience Support Manager
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