"Excellent care"

I took my one year old daughter a couple of weeks ago after phoning 111. She had a temperature of 39.5 and a rash. A member of staff looked after us and tried for an hour to regulate my little girls temperature, and even gave me some money to get her a drink out of the vending machine as she had drank all her juice and I only had notes with me. After an hour the member of staff sent us to a and e to be sure. Turned out my daughter had scarlet fever. The member of staff really was genuinely concerned for my little girl and was really good looking after us.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››