"Pre Assessment Unit - An excellent service"
About: West Middlesex University Hospital West Middlesex University Hospital TW7 6AF
Posted by Ravi
Went in for a pre-assessment session today and received an amazing service, so I thought I'd write a review to reflect that.
The reception staff (unfortunately didnt catch their names) were very helpful and guided me through what was needed to be done; the initial nurse a well mannered practitioner who was very personable, gave detailed information regarding the processes they were performing and was clearly passionate. A breath of fresh air. On a side note, their manager was lovely and very supportive.
The second nurse was extremely knowledgeable and supportive regarding what was to be expected in my forthcoming day surgery. Any question I threw at them, a detailed and reassuring response followed.
I hope and am sure this level of service is experienced by all that go to the pre assessment unit.