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"Information on wards"

About: Nottinghamshire Healthcare NHS Foundation Trust

(as a service user),

I'm not too happy with the reply to Improvement in Awareness. I don't know how to reply to the reply so I'm sending another suggestion. Yes you should (ensure that information is available on the wards) but do you? Would you like some help with patient information from a writing group at the Involvement Centre ?
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Responses

Response from Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 14 years ago
Submitted on 03/02/2010 at 14:00
Published on Care Opinion on 06/02/2010 at 00:00


Thank you for the helpful comments and the offer of help is greatly appreciated.

At this stage I am uncertain whether there is a issue with the quality of the information available or if we have more of an issue related to how/ the information is given out/communicated.

With permission I would like to take this subject to the Acute Care Forum next Friday for discussion. Please advise if this would be acceptable to you.

Many Thanks

Rachel Garton - Modern Matron

Adult Mental Health Services

Update posted by yourchoice (a service user)

Rachel:

The assessment ward at QMC have asked Involvement for comment on their patient leaflet. I have commented. So there is something happening. By all means discuss at Acute Care Forum and let Involvement know if we can help.

I have some experience of giving and receiving information. Posters are useful because they are there when patients need them (provided they are secure from being defaced). I would like the 5 guiding principles from the MHA COP to be displayed on a poster.

Thank you and I hope this reaches you in time for the meeting.

Response from Rachel Garton, Modern Matron Adult Mental Health Services, Nottinghamshire Healthcare NHS Trust 14 years ago
Rachel Garton
Modern Matron Adult Mental Health Services,
Nottinghamshire Healthcare NHS Trust
Submitted on 12/02/2010 at 09:10
Published on Care Opinion at 00:00


Thank you , this is really helpful . I will discuss this at the ward mangers meeting as this happens before the next Acute Care Forum. I think posters are a great idea so will add this to the discussions.

Thanks Agian

Rachel

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