"Returning phone calls"

About: Queen's Medical Centre

Tried to call Neurology department for test results from an MRI scan on January 13th.

I left messages on February 11th, 15th & 24th but no call.

What do you have to do to get in touch with this department? If anyone knows please tell.

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Response from Queen's Medical Centre

We're sorry to hear that you have experienced difficulty getting through to the neurology department.

We'd be happy to help you with this but we would need a little more information from you. It would be best if you contacted our PALS (Patient Advice & Liaison Service) on 0800 183 0204 or by emailing pals@nuh.nhs.uk.

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