"Treatment centre eye clinic"

About: Burton Hospitals NHS Foundation Trust

An awful experience from the moment I arrived there and there was a queue of cars looking for spaces and nowhere to park had to leave disabled wife there and and park in the main car park and walk 15 minutes back to treatment centre, then an hour and a half late in seeing consultant, staff not interested in patients just do the job and go home

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Burton Hospitals NHS Foundation Trust

Thank you for taking your time to post your comments regarding your visit to Queen’s Hospital, Burton.

We are sorry to read of the experience that you received.

If you would like us to address the concerns you have raised further, please contact our Patient Advice & Liaison Service (PALS) 01283 593110.

The service is available between the hours of 9.00am-4.30pm, Monday-Friday.

Many thanks

PALS Office

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful