"I cannot thank all the staff enough"

About: East Surrey Hospital / Accident and emergency

(as the patient),

My Father in Law transported me to East Surrey Hospital A&E Department for a back injury and chest pain. The staff at the department where absolutely on point!

Very informative and very caring. On being admitted to CCU, again the staff were very caring and informative. The hospital was very clean and food fantastic. I cannot thank all the staff enough.

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Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust

picture of Ian Mackenzie

Dear A D-J

Thank you for taking the time to post such a great comment on Patient Opinion.

I will ensure your comment is shared with the wide range of staff you refer to.

It is particularly pleasing to read that you enjoyed the food. We recognise that food is something that really helps with a patient's recovery, but we also know that people's tastes vary widely so I'm pleased that we got it right for you.

I hope you're well on the way to recovery

Kind regards


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Update posted by A D-J (the patient)

Dear Ian,

Thank you very much for taking the time to reply. I find it very reassuring that my opinion on the hospital and the care I received has been noted.

The staff truly are wonderful.

And yes, I am on the road to recovery.