My relative was admitted to the CCU last week. The staff were incredibly helpful & reassuring keeping us up to date every step of the way during this worrying time. The ward seemed really clean & noise was kept to a minimum. They checked on my relative very regularly & made sure they understood everything that was happening.
Contrast this with the level of care received on Birch Ward & it was quite different as staff seemed too busy to check on my relative. The majority of the day they only saw staff who were bringing in hot drinks. The ward was noisy & the room had damp spots on the walls.
"Contrasting experience"
About: Liverpool Heart and Chest Hospital NHS Trust HQ / Cardiology Liverpool Heart and Chest Hospital NHS Trust HQ Cardiology L14 3PE
Posted by Northernlass (as ),
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