"Really good"

I was seen for a relatively minor issue but felt valued and taken care of by the nursing staff.

Initially I was told the wait would be 15 minutes but I thought that was a bit optimistic - worth sitting for a bit longer though as it was clear that due time and attention was being given to everyone getting seen.

Everyone professional and genuine. Thank you

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Story from NHS Choices

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Response from Walk in Centre

Thank you for your feedback regarding your consultation with a Nurse practitioner at our Community Services at Westgate Walk-in Centre. We are pleased to hear our Nurse was able to treat your symptom, and that you felt well supported. Your feedback has been shared with the staff involved, who appreciate your kind words.

We appreciate all comments and it is always welcomed when patients feedback that we have provided a high quality of care and provided them with a good experience when using our services, with time given to all patients no matter what their problem. Please accept our apologies for the delay in being seen.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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