"Occupational Therapy and Physiotherapy"

About: Pendle Community Hospital

Whilst an inpatient at Pendle Community Hospital in November 2015 I was seen by Occupational Therapists and a Physiotherapist.

Following my return home I continued to be seen at home by an Occupational Therapist and as an outpatient by a Physiotherapist.

At all times I received excellent support and advice, felt I was listened to and fully included in decisions regarding my healthcare.

More about:

Story from NHS Choices

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Response from Pendle Community Hospital

Many thanks for your feedback regarding the treatment you have received by the Occupational Therapists and Physiotherapist at Pendle Community Hospital and thank you for taking the time to do so.

It is lovely to receive such positive feedback and I am really pleased that you found the support and advice you received to be excellent.

I will ensure your comments are passed onto the staff who will be delighted to hear that your experience with us was really positive as we always strive to deliver safe, personal & effective care.

We are really keen to hear further about your experience and what made it so positive for you so that we can try to make it like this for every patient visiting our hospitals and using our services.

If you would like to share your story with us please contact me (Melissa Almond) on 01254 734087 or email me on Melissa.almond@elht.nhs.uk

Many thanks again for commenting and Best Wishes.

Melissa Almond, Patient Experience Facilitator

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