"Hospital Feedback"

About: Blackpool Victoria Hospital

I was sent by my doctor. yet a triage nurse decided to ignore their recommendations. leaving me with the feeling they don't have a clue what there doing. I left and bought what I needed of the internet. doctors should make decisions not simple nurses

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Response from Andrew Heath, Lead in Patient Experience & Engagement, Blackpool Teaching Hospitals NHS Foundation Trust

Dear David,

I am sorry that you felt that the information you had received was ignored.

If you would like your concerns to be fully explored please contact the Patient Relations team directly on 01253 955588 so that we can get further details about what happened and ensure that your concerns are fully investigated.

In your post you have not indicated what you have made a purchase relating to this experience on the internet.

I would strongly advise that you do not use medications that have been purchased over the internet.

Thank you once more for taking the time to share your experience


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