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Care Opinion

Trying to book appointment

Posted By Mumofserviceuser

"Trying to book appointment"

About: Locala Community Partnerships CIC / Podiatry

(as a carer),

My wife and I care for our 42 year old down's daughter and need to contact the local department of podiatry for her 12 weekly appointments, this takes anything up to 8 mins and you still haven't spoken to anyone, only answer machines. this is not a service.

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Responses

Response from Sarah True, Customer Engagement Manager, Locala Community Partnerships 8 years ago
Sarah True
Customer Engagement Manager,
Locala Community Partnerships

Submitted on 23/02/2016 at 15:09
Published on Care Opinion at 15:45

Dear Mumofserviceuser

I am really sorry you have not been able to get through on our phone line, we are working hard to rectify the situation. The phone line is open 24 hours so please could I suggest you try calling after 6pm, this is just a short term solution until we have a solution in place.

0300 3045555

If you are not able to get through again please contact me direct.

Best wishes
Sarah

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Response from Sarah True, Customer Engagement Manager, Locala Community Partnerships 8 years ago
Sarah True
Customer Engagement Manager,
Locala Community Partnerships

Submitted on 23/02/2016 at 16:22
Published on Care Opinion at 16:22

My contact details if you need them: sarah.true@locala.org.uk

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