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professional staff. kind and respectful. ...

Story from nhs.uk

"professional staff. kind and respectful. ..."

About: Southampton General Hospital

(as the patient),

What I liked

professional staff. kind and respectful. amazed me how calm they were when under pressure from difficult patients who complained about everything without reason.

What could be improved

waiting times

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Responses

Response from Southampton General Hospital 14 years ago
Southampton General Hospital

Submitted on 21/01/2010 at 09:44
Published on nhs.uk on 22/01/2010 at 04:05

Hi Caroline. We really appreciate your feedback and we've brought it to the attention of our lead for patient communication. We know that waiting times are really crucial to patients' experiences and are making improvements on meeting our waiting time targets. You can find out more on the Care Quality Commission's website: http://bit.ly/6gF3ON

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