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Urology

Story from nhs.uk

"Urology"

About: Walsall Healthcare NHS Trust

My partner was admitted to a&e with kidney stones the staff were great could not do enough for him was admitted to S A U again great staff, the only problem was told by consultant on discharge he would have an appt in their clinic for 2 weeks this has now passed, so I rang the consultant's secretary only to be told they don't have any appointments and it will be lot longer than that and kidney stone pain is not to be laughed at

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Responses

Response from Walsall Healthcare NHS Trust 8 years ago
Walsall Healthcare NHS Trust

Submitted on 11/03/2016 at 16:46
Published on Care Opinion at 16:52

Hello,

Thank you for taking the time to post a comment. We're glad to read that you felt the staff were great. I can understand your frustration with regard to the delay in appointment. If you haven't already, please give our Patient Relations team a call on 01922 656463 who can look into this for you.

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