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"A&E"

About: East Suffolk and North Essex NHS Foundation Trust

Having had to use the A&E facilities twice in less than two months, once for myself and once for my two year old grandson.

I cannot find any fault atall. All staff very nice, pleasant and helpful. Time waiting to be seen by triage was good. Then once in to A&E the time again was fantastic from being seen to being discharged again can't fault it. My visit was just after Christmas in a busy period. Treatment of my grandson was second to none. Explained everything, extremely good with worried mum n frightened little boy. I don't think this hospital gets enough praise. I would not hesitate to recommend it.

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Responses

Response from East Suffolk and North Essex NHS Foundation Trust 8 years ago
East Suffolk and North Essex NHS Foundation Trust
Submitted on 22/02/2016 at 09:20
Published on nhs.uk on 23/02/2016 at 01:34


Thank you for your comments. As a hospital we are always striving to improve the patient experience.

I will ensure that your comments are shared with the teams involved.

Should you wish to discuss anything further then please do not hesitate to contact me.

Many kind regards

Tammy Diles, Head of Patient Experience

07785588620

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