"Nearly 7 weeks since MRI and have had no results"

About: West Middlesex University Hospital

I attended an MRI appointment on January 2nd, and it is now February 19th. I have received no correspondence since my appointment despite chasing numerous times I am consistently fobbed off about backlogs etc. I do understand the high volume of work for the department but I really think 7 weeks since my scan is way too long to leave a patient waiting for the results. Even in the most likely scenario that it's because the results are fine and therefore there is no immediate urgency, I obviously was referred for an MRI for a reason, and should receive the results in a more acceptable timeframe.

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Response from West Middlesex University Hospital

Dear Rachel, we are sorry to hear about your experiences and have notified our Head of Imaging. If you would like to contact pals.service@wmuh.nhs.uk / 020 8321 6261 and we can contact you directly regarding this issue.

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