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amazing care on Ward 18

Story from nhs.uk

"amazing care on Ward 18"

About: Royal Preston Hospital

My Grandma has been on Ward 18 for the last three weeks for conservative management.

The care she has received on Ward 18 has been amazing.

They have kept her clean and comfortable.

As a family we have been involved in all decision making and were given open visiting so that we could sit with Gran whenever we wanted....Even staying at her bedside overnight when we wanted to.

Couldn't fault the kindness of the staff......They are just how nurses should be....True angels!

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust 8 years ago
Rhona Hartley
Head of Patient Experience and Customer Care,
Lancashire Teaching Hospitals NHS Foundation Trust

Submitted on 23/02/2016 at 10:50
Published on Care Opinion at 13:50

Dear Julie, thank you so much for taking the trouble to share these kind words with us regarding your Grandma's care on ward 18, which we ensure is passed on to the ward management team.

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Response from Royal Preston Hospital 8 years ago
Royal Preston Hospital

Submitted on 23/02/2016 at 11:10
Published on nhs.uk on 24/02/2016 at 01:31

Thank you so much for taking the time to share these very generous comments with us regarding your Grandma's care on ward 18.

Please do assured that we have shared this feedback with the ward management.

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