"Rheumatology Helpline.. = waste of a phone call"

Very unhelpful, asked a very specific question and desperately needed advise, only to be told to go by what my GP has said! what.... GP = General practitioner. What a joke, my GP is about as useful as a chocolate fireguard, and now I am left totally in a state as I don't know what to do... Google is the only place to find information which is a joke when you should be able to get advise from your specialist.. I'm gutted. I'm trying to conceive and my meds may well have interfered with my cycle, yet I can't get a straight or helpful answer. Gutted doesn't come close to the patient understanding in this country...