"Dreadful access"

About: Blackpool Victoria Hospital Blackpool Victoria Hospital Blackpool FY3 8NR

Posted via nhs.uk 8 years ago

Trying to get information at this hospital by phone is disgraceful. Phones not answered, they go dead and you can try the line loads of times before anything happens. Communications are a shambles. Made this comment 2 years ago and still the same

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Eleanor Walsh

Head of Patient Experience,

Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 19/02/2016 at 15:24

Published on Care Opinion at 16:00

Dear Howard
Thank you for taking the time to post your recent experience.
I am sorry to read that you have had difficulty in trying to contact someone at the hospital. Please email a member of my team at Patient Relations on patient.relations@bfwhospitals.nhs.uk and they will be able to help you.
Regards

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Dreadful access

"Dreadful access"

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