"This is not a 24 hour service!!!"

About: Western Eye Hospital

I arrived early so I could get seen and treated before work only to find out it doesn't open until 8am! Only a security guard here it's like a ghost town no staff to be seen! Imagine if my eye was severely damaged or a child was in pain. Not impressed so far.

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Response from Western Eye Hospital

Imperial College Healthcare NHS Trust is sorry to hear that A&E at Western Eye hospital was not open when you attended in January 2016.

Patient Advice and Liaison Service (PALS) would like the opportunity to discuss this further so we can investigate and offer a response.

Please contact PALS on 0203 312 7777 or email pals@imperial.nhs.uk.

Your posting has been passed to senior managers at the Western Eye hospital.

Thank you for taking the time to post your comments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful