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Pleased with care at East Surrey Hospital

Posted By People

"Pleased with care at East Surrey Hospital"

About: East Surrey Hospital / Accident and emergency

(as the patient),

I became ill during in mid January 2016. A few days later, I went to the A&E Department of East Surrey Hospital and spent the day there whilst they brought the atrial fibrillation I was suffering under control. I then went home with appropriate medication.

On the Friday evening I became seriously unwell and an ambulance took me to the Resus Department of ESH where I spent the night. The care I received for a sustained attack of tachycardia was brilliant. The staff were amazingly kind, compassionate and above all else competent and skilful.

I am very fortunate to live close by to this hospital and I would have no hesitation in recommending the hospital to friends and family.

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Responses

Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust 8 years ago
Cathy White
Patient Experience Lead, Patient Experience Team,
Surrey and Sussex Healthcare NHS Trust

Submitted on 15/02/2016 at 17:11
Published on Care Opinion at 17:12

Dear People,

Thank you for the feedback about your two recent spells in our emergency department. I know the senior team in the department read all the comments that we receive from Patient Opinion and will be pleased to see that you considered their staff kind, compassionate, competent and skillful.

I hope you are recovering well.

With best wishes,

Cathy White

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