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Wrist operation

Story from nhs.uk

"Wrist operation"

About: Trafford General Hospital

I had a wrist operation on Thursday. The care and consideration I received was second to none. From the beginning I was treated with great dignity. All staff from the cleaner to the surgeon were extremely professional, calm and empathetic. I cannot fault the care I was given. We undoubtedly have a wonderful nhs and should treat it with greater respect. Thank you.

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Responses

Response from Patient Experience Lead, Manchester University NHS Foundation Trust 8 years ago
Manchester University NHS Foundation Trust

Submitted on 22/02/2016 at 11:42
Published on Care Opinion at 12:23

Thank you for taking the time to post your positive comments on the NHS Choices regarding the care you experienced at the Orthopaedic Centre at Trafford General Hospital.

We were pleased to read that all staff treated you with care and consideration, as well as great dignity when you had your wrist operation. We were also pleased to read that the staff were extremely professional, calm and empathetic. It is always good to receive such positive feedback which reflects the hard work and dedication of our staff. We can assure you that your great feedback has been sent to the Management Team at Trafford General Hospital so that it can also be shared with the wider team.

Response from Trafford General Hospital 8 years ago
Trafford General Hospital

Submitted on 22/02/2016 at 11:43
Published on nhs.uk on 23/02/2016 at 01:30

Thank you for taking the time to post your positive comments on the NHS Choices regarding the care you experienced at the Orthopaedic Centre at Trafford General Hospital.

We were pleased to read that all staff treated you with care and consideration, as well as great dignity when you had your wrist operation. We were also pleased to read that the staff were extremely professional, calm and empathetic. It is always good to receive such positive feedback which reflects the hard work and dedication of our staff.

We can assure you that your great feedback has been sent to the Management Team at Trafford General Hospital so that it can also be shared with the wider team.

The Patient Experience Team

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