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Thank you for Stoke Mandeville

Story from nhs.uk

"Thank you for Stoke Mandeville"

About: Stoke Mandeville Hospital

Went to have a colonoscopy and gastroscopy yesterday. I would like to say thank you to every single nurse, staff I have met starting with the receptionist of the main entrance, who helped me tremendously with getting my bearings.

The staff at the reception of Day Unit Procedures, very welcoming. They explained to me all the procedures in an excellent way. Thank you for your kindness and care.

I was led afterwards to have the procedures and the two nurses there were very helpful. I do not remember the rest except that I felt some pain at a certain point. I only remembered when they woke me up and brought me some tea and biscuits.

I was then told the results of my investigation by a very nice person.

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Responses

Response from Buckinghamshire Healthcare NHS Trust 8 years ago
Buckinghamshire Healthcare NHS Trust

Submitted on 16/02/2016 at 14:28
Published on Care Opinion on 17/02/2016 at 09:30

Dear patient

Thank you so much for taking the time to post your comments on this site, regarding your recent visit to Stoke Mandeville Hospital.

I am very pleased to hear that you had a positive experience of our services at what would have been a difficult time for you.

We strive to put our patients first and to ensure they are offered high quality care. It is therefore always rewarding to receive such feedback and to hear of how well staff across our services have worked together to ensure our patients are treated with compassion, dignity and respect. I will make sure that your thanks are passed on to all the areas involved.

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