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Care Opinion

2005

Story from nhs.uk

"2005"

About: University Hospital Of North Durham

I had an operation for breast cancer way back in 2005, I was treat with respect, kept updated and had excellent care, I now live in Bradford, the hospital conditions here are awful to UHND, I spent 12 days in BRI last July and I was shocked at the difference, I was just bluntly told we think your cancer is back! I was scared and felt so alone, I wish I was still under the care of UHND, they should try the care here the people who condemn the care there, it is like going into the dark ages.

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Responses

Response from University Hospital Of North Durham 8 years ago
University Hospital Of North Durham

Submitted on 15/02/2016 at 14:26
Published on nhs.uk on 16/02/2016 at 01:31

Dear Bobbie

Thank you for providing feedback on your experience in 2005 of the University Hospital of North Durham

I am very pleased to hear that you had a positive experience and that you are happy with the care you received at the time.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron for Surgery to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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