"Nothing but praise"

About: Luton & Dunstable Hospital

We arrived into the assessment ward after my GP referred us straight in after a routine appointment

My daughter was unwell and we were admitted for three days. The ward was clean and tidy and I was given information sheet on the layout of where everything was. The drs where informative and i was clear on the care plan. Nurses where helpful even though they were busy they would always be available.

One comment which didn't affect care in any way, but i would like to mention is visiting times . Some patients on the ward had around 5-10 visitors and it just got loud and too much- quiet times weren't observed and also visitors weren't asked to leave after 8pm.

Many thanks to all staff

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Luton & Dunstable Hospital

Thank you for taking the time to leave your feedback. We are pleased your experience has been a positive one and will pass your comments on to department managers and team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful