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I have been treated at the Royal ...

Story from nhs.uk

"I have been treated at the Royal ..."

About: Royal Sussex County Hospital

(as the patient),

What I liked

I have been treated at the Royal Sussex Hospital over an 11 month period from February 2009 to January 2010 for a Hepatitis B viral infection in my liver. The staff have been 100% supportive, courteous and friendly at all times. I had a biopsy in March 2009 and the procedure could not have been easier, nor could I have asked for more information or doctor/nursing support. Subsequently I was put on a 10 month period of interferon treatment ... and again the level of support I received was exceptional. MANY MANY THANKS!!

What could be improved

I think the only thing that I would ask to be improved, for treatment over a period, is to receive a printed update of progress. I am sure this is available from the computerised systems that are used.

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Responses

Response from Royal Sussex County Hospital 14 years ago
Royal Sussex County Hospital

Submitted on 26/01/2010 at 15:07
Published on nhs.uk on 27/01/2010 at 04:17

Mr Forbes,

Thank you for taking time to comment it is wonderful to hear you were so happy with the treatment you received at the County over the last year. We will pass on your comments to the staff who treated you who undoubtedly will appreciate your thanks and support. Your suggestion for patients to receive a printed progress update will be forwarded on to our Medical Records Department. Patient feedback is crucial for us to continue to provide the best care that we can - thanks again.

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