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Hospital feedback

Story from nhs.uk

"Hospital feedback"

About: The James Cook University Hospital

I cant thnk the consultant enough for helping my son on his day off when ENT either missed or ignored an orbital eye absess that was clear on his ct scan. They most likely saved my sons sight when ENT were twiddling their thumbs deciding what to do. Thankyou very much to the maxifacial team and the nurses for the care he received on his stay.

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Responses

Response from The James Cook University Hospital 8 years ago
The James Cook University Hospital

Submitted on 17/02/2016 at 16:28
Published on nhs.uk on 19/02/2016 at 01:31

Good afternoon

Thank you for your feedback regarding the care and treatment your son has received from The James Cook University Hospital.

I am sorry you have cause for concern and we would like to investigate the issues you have raised and provide you with a response.

I should be greateful if you would telephone the Patient, Advice & Liaison Service on 01642 854807, to provide us with further information to enable your concerns to be investigated.

Yours sincerley

Barbara Bellamy

IG & Patient Safety Advisor

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