"Excellent care"

About: Norfolk & Norwich University Hospital / Ophthalmology

(as the patient),

Thanks to my GP, I was referred to the Norfolk and Norwich University Hospital Ophthalmology Department due to risk of a detaching retina. I arrived earlier that the allocated time arranged, but was seen almost immediately. The whole team from the receptionist through to the consultant worked so quickly and efficiently, and in a very friendly and supportive manner. I left feeling really reassured, and want to thank this department for their excellent care

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Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

Dear Stella

We hope you are recovering well after visiting the eye clinic. It is important that these health issues are addressed quickly and it is reassuring to know that you were seen so promptly by the team. Your feedback will be passed to the Matron so that it can be shared with other colleagues.

Kind regards

Janice Bradfield

Senior Communications Manager

  • Stella S thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too