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A&E / Outpatients / Fracture Clinc

Story from nhs.uk

"A&E / Outpatients / Fracture Clinc"

About: Sandwell General Hospital

I have to say I was pleasantly surprised and extremely happy with the level of service that I received when recently attending Sandwell General. Having broken my toe and taking the adrenaline filled step to pop it back into place I attended Sandwell General A&E.

I was in and out within 40mins following an X Ray and bandaging by the doctor / nurse.

Have never had such quick treatment and diagnosis alongside reassuring, calm and friendly manner.

In my return appointment to the Fracture clinic I was seen within 10 minutes of my appointment and recieved adequate service from the consultant.

I have been very impressed and it has changed my opinion from what I had heard previously.

Either I looked like a consultant myself in my work suit or the service is that good but keep up the good work,.

Only concern is how dated everything looks.

Age (28) (m) (professional)

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Responses

Response from Sandwell General Hospital 8 years ago
Sandwell General Hospital

Submitted on 11/02/2016 at 16:17
Published on nhs.uk on 12/02/2016 at 01:31

Thank you for telling us about the service you received while in A&E and at the Fracture Clinic at Sandwell Hospital. I am glad to hear that the staff were able see you quickly on both occasions. Thank you and I wish you well, Toby Lewis, Chief Executive.

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