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Surgical day case unit.

Story from nhs.uk

"Surgical day case unit."

About: Burnley General Hospital

I attended the day case unit on Saturday 6th February. It is an extremely well run unit, the staff all very professional thoughtful and kind. Well done to the marvellous surgeon for the procedure they carried out, the surgeon's expertise is amazing assisted by their very able theatre staff they were excellent.

I had to spend another 5 hours at the hospital after the unit closed and was very well looked after on another ward until able to go home late on in the evening. Hats off to the surgeon and their staff who carried out 14 operations on Saturday 6th February. amazing.

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Responses

Response from Burnley General Hospital 8 years ago
Burnley General Hospital

Submitted on 10/02/2016 at 08:46
Published on nhs.uk on 11/02/2016 at 01:30

Many thanks for your feedback regarding your recent attendance at the Surgical Day Case Unit at Burnley General Hospital and thank you for taking the time to do so.

I am so pleased to hear that your experience was so positive and that all the staff were professional, thoughtful and kind. I will ensure your kind comments are passed onto the team who will be delighted to receive such positive comments as we strive to provide safe, personal and effective care to all our patients.

We are really keen to hear further about your experience and what made it so positive for you so that we can try to make it like this for every patient visiting our hospitals and using our services.

If you would like to share your story with us please contact me (Helen Ritchie) on 01254 734471 or email me on Helen.ritchie@elht.nhs.uk.

Many thanks again for commenting and Best Wishes.

Helen Ritchie, Senior Patient Experience Facilitator

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