"Shoulder fracture"

About: St Mary's Hospital (London)

I suffered a complex shoulder fracture following a fall and was admitted to Valentine Ellis ward on referral from another hospital.

The consultant's team explained clearly what all the surgical options were before the operation took place the next day. At all times the staff on the ward in whatever capacity and at all levels although very busy remained professional and took time to be kind.

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Response from St Mary's Hospital

Imperial College Healthcare NHS Trust is delighted to hear your feedback regarding your care and treatment received by the Consultant’s team in Valentine Ellis ward at St Mary’s Hospital.

Patient Advice and Liaison Service (PALS) has passed on your comments to the relevant service managers.

Thank you for taking the time to post your response.

Imperial College Healthcare NHS Trust appreciates and values your comments.

We wish you well with your recovery.

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