"Leicester royal infirmary"

About: Leicester Royal Infirmary

I previously was a patient at LRI in February this year..Im really sorry to say that your staff are exeptionally rude & arrogant towards disabled People..Nurses where Rude nasty Shouting at other elderly people on the ward I was on & where rude & nasty to me In front of my husband..I have autism and a learning disability I have always found Leicester royal infirmary to have the nastiest staff I've ever come into contact with..Heartlands hospital in Birmingham is Alot nicer Infact where im orginally from in Birmingham their staff in their own hospitals in the NHS in west midlands are so much better than in your hospitals in Leicestershire..The Staff in Leicestershire Have no compassion & don't care about what thry say to you ..I feel badly let down how You as a NHS trust Talk to people..I Vote u the worst hospital in britain for rudeness from nurses doctors ..I will never be coming back again how i was treated more than five times...Your voted in the news papers as the rudest and I agree with that..

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Response from Leicester Royal Infirmary

Dear reviewer,

We are really sorry to hear about your experience at the Royal Infirmary. Your experience does not reflect the level of care we expect our patients to receive. We would like to investigate your concerns further so we can improve our service for future patients. If you are happy for us to do so, please could you send further details (ward numbers, dates of your visits, departments you have been cared by etc.) to communications@uhl-tr.nhs.uk.

Kind regards,

Communications team,

Leicester's Hospitals

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