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Excellent caring staff

Story from nhs.uk

"Excellent caring staff"

About: Hull Royal Infirmary

I have just had a combined endoscopy and colonoscopy.Never having had these procedures and feeling a little apprehensive I received care of the highest standard.Every single member of staff was polite,caring and very professional.Every aspect of the procedures was explained to me and I can honestly say that there was absolutely nothing to worry about and the procedures went really smoothly and without discomfort.My grateful thanks to all staff.

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Responses

Response from Hull Royal Infirmary 8 years ago
Hull Royal Infirmary

Submitted on 16/02/2016 at 16:06
Published on nhs.uk on 19/02/2016 at 01:32

Thank you for taking the time to add your comments to the NHS Choices website.

It is always a pleasure to receive such positive feedback from patients and their families.

We will ensure your kind comments are shared with the Endoscopy team.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) on (01482) 623065 or email pals@hey.nhs.uk.

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust

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