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Good service at Endoscopy unit

Story from nhs.uk

"Good service at Endoscopy unit"

About: The James Cook University Hospital

I visited endoscopy unit Feb 2016.The nurses,consultant and gynaecologist were very caring.The information was explained clearly about the procedure and staff were re assuring in theatre.

I was disappointed that I didn't get any information on the day how the operation went and have to wait 8 weeks.This seems a long time for peace of mind.However overall the service was very good.

Kind Regards

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Responses

Response from The James Cook University Hospital 8 years ago
The James Cook University Hospital

Submitted on 17/02/2016 at 16:33
Published on nhs.uk on 19/02/2016 at 01:31

Good afternoon

Thank you for your feedback in which you praise staff for the care and treatment you ahve received from The James Cook University Hospital.

It is always pleasing to receive words of thanks and I very much appreciate you taking the time to contact us.

I shall certainly forward your kind words to the staff involved, who, I am sure will be very pleased to read them.

Yours sincerley

Barbara Bellamy

IG & Patient Safety Advisor

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