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"I liked being treated as a human ..."

About: Sunderland Eye Infirmary

(as the patient),

What I liked

I liked being treated as a human being and consulted about everything concerning my treatment. The nurses were very helpful and always ready to listen and reassure when necessary. My consultant, always gave me his undivided attention and when it came to my operation his calm manner and professionalism gave me total confidence in the outcome of the surgery. Full marks to all concerned, especially a nurse who really went the extra mile. Thank you.

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