"12 weeks still waiting for results of MRI scan"

About: Kettering General Hospital

Tried ringing left a message.Recorded message states you are only able to ring once and leave one message and they will get back to you in 24 hours. Which they still haven't a week later.

Disgusting how they leave you waiting for results

Story from NHS Choices

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Response from Kettering General Hospital

Please accept my sincere apologies for the delay in returning your call. The department is currently experiencing a very high volume of calls and staff sickness. Please contact Amie Burrows, Complaints Co-ordinator, on 01536 491766 who will be able to assist with your MRI results.

Claire Handford Service Support Manager Medical Specialities CBU

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful