"Gynaecology operation at the Treatment Centre"

About: Lister Hospital


What fantastic service!

Yesterday I attended the Treatment Centre for a Diagnostic Laparoscopy.

My admission time was 12:30, by 13:15 I had seen the Consultant, Anaesthetist and two nurses, one who took blood and the other who went through all my documents and helped me put bed socks on. (Wish I could say the latter nurses name as they were just so lovely)

At 14:00 I was taken to the operating theater where I again was greeted by the consultant and had a lovely chat with the anaesthetist... I then woke up an hour later in recovery.

I had felt so at ease I didn't even notice that I was being given the General Anaesthetic!

The two nurses in recovery were really kind and were so quick to help me when I was in pain.

They also helped clean me up - I really appreciated their support.

I was given a cup of tea and then taken back to my earlier bay where my bags awaited, along with a another cup of tea and a glass of water.

The lovely nurse that admitted me sat with me whilst the consultant discussed the findings and a way forward.

The consultant really listened to me and I felt safe and in capable hands.

Prior to being discharged I had to eat something and I was offered a range of sandwiches, my choice given to me with some biscuits and a cup of fruit tea.

By 1830 I was allowed to go home, discharge was quick and I was taken through the medicines and aftercare documents.

I came home feeling really so thankful for the NHS and the service I was given.

It was truely exemplary.

Thank you and well done!

Story from NHS Choices

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Response from Lister Hospital

Thanks for getting in touch - it was good to hear that your procedure went well and that you left feeling that the team caring for you had done such a good job.

We've shared everything with them to read - we know that they will be delighted to get your feedback.

We do hope that everything continues to go well for you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful