"Excellent Care"

About: Queen's Hospital, Burton Upon Trent

My elderly mother was taken into A&E last night, there was understandably a wait as the department was really busy. However, I must commend you on the politeness and friendliness of the staff, in particular the consultant who saw my mother, who was lovely and immediately put her and I at ease. It's a pity I can't mention their name as they won't personally get this feedback. But just wanted to pass on our praise and to say well done and keep up the good work

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Response from Queen's Hospital, Burton Upon Trent

Dear Reviewer

Thank you for your positive review the Emergency Department at Queen’s Hospitals.

We hope that your mother is recovering well after her recent visit. Please be assured we will share your posting with the Emergency Department. If you would like to contact the PALS office directly 01283 593110 and to advise us of the Consultant’s name, we will ensure they will receive your compliment.

Kind regards

PALS team

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