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5 Star Service

Story from nhs.uk

"5 Star Service"

About: Homerton University Hospital

My husband went in to A and E was evaluated within 15 minutes and was admitted to ITU within 2 hours where he spent 3 days being treated by the most amazing dedicated staff. On day 4 he was transferred to Lamb Ward where his Dr's visited every day for the 3 weeks he stayed in keeping him and the family informed of his progress and eventual treatment he would be having. We can't thank the Hospital Staff enough for their care and dedication in looking after him. Treatment is still ongoing and we are confident that he will be receiving excellent care in the future .

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Responses

Response from Homerton University Hospital 8 years ago
Homerton University Hospital

Submitted on 19/02/2016 at 08:30
Published on nhs.uk on 20/02/2016 at 01:30

Thank you for taking the time to tell us about your experience in Homerton Hospital A&E, ITU and Lamb Ward. We are glad you were pleased with the care your husband received and hope that he is continuing to make good progress. We have passed on your feedback to the teams who cared for your husband.

If you have any further feedback, comment or query you can contact our Patient Advice and Liaison Service (PALS) on tel. 020 8510 7315, or text 07584445400, or email PALS.Service@homerton.nhs.uk

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