Overall I would say I am very satisfied with the outcome of the operation and with the professionalism in which the staff dealt with myself.


- Doctor went beyond their duty and addressed other medical problems not related to surgery

- All staff were highly professional

- Well cared for - I had to stay overnight due to slow recovery.

- Very clean environment


- Far too many pre-surgery appointments

- Waiting time too long

Story from NHS Choices

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Response from Birmingham Treatment Centre

Hi Jacqueline, I am pleased to hear you were satisfied with your treatment at Birmingham Treatment Centre. I will pass on your words to the rest of the team. We are trying to do more single appointments for pre-operative patients so that you can get your assessments done on one day. Best wishes, Toby Lewis, Chief Executive.

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