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Eye hospital

Story from nhs.uk

"Eye hospital"

About: Manchester Royal Eye Hospital

The eye hospital is very good at is job initial it is hard to find a parking bay at any time of day or night you have to get there hours before your appointment to get a space in time

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Responses

Response from Manchester Royal Eye Hospital 8 years ago
Manchester Royal Eye Hospital

Submitted on 24/06/2015 at 11:09
Published on nhs.uk on 02/02/2016 at 22:29

Thank you for your comments posted on the NHS Choices website regarding the care you received from the Manchester Royal Eye Hospital and we are pleased that you felt that the service you received was very good.

It was very kind of you to write and compliment the staff as it is nice to receive positive feedback which reflects their hard work and dedication. We were very sorry to receive your comments and concerns about your experiences with respect to the hospitals parking facilities when you visited in December 2014 and we apologise for the delay in replying to you.

Since the time that you visited, six hundred new parking spaces were opened with a further 200 spaces opening in July 2015.

This will give the Trust a total of 800 extra spaces on site.

We hope that our response has helped to address your concerns regarding parking. We would like to thank you for taking the time to bring your concerns to our attention.

We welcome comments from our patients and their representatives and aim to use these to review and improve our services.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust

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