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short procedure on ward 90

Story from nhs.uk

"short procedure on ward 90"

About: St Mary's Hospital (Manchester)

so today i have been to St Mary's Manchester IVF unit. Was there for my egg collection as part of my IVF treatment. Although I didn't get the outcome I hoped for would just like to say how nice, friendly, caring and helpful all the staff were on ward 90. Fertility treatment in my eyes is something that needs treating with respect as it can be an upsetting time for patients. And all the nurses on this ward did that today. The nurses, doctors, clinic staff and cleaners were all nice and pleasant, made an uncomfortable situation easy to deal with. so nice to go somewhere and get that level of care and to really feel like the staff are there for you. So a big thumbs up to staff on ward 90. :)

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Responses

Response from St Mary's Hospital 8 years ago
St Mary's Hospital

Submitted on 29/10/2015 at 15:17
Published on nhs.uk on 02/02/2016 at 22:27

Thank you for your comments posted on the NHS Choices / Patient Opinion website regarding your care in the Department of Reproductive Medicine.

It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to read that you found the staff friendly, caring and helpful. I can assure you that we have passed on your feedback to Mrs Pam Kilcoyne, Lead Nurse for Gynaecology and the staff involved.

The Patient Experience Team

Central Manchester University Hospitals, NHS Foundation Trust

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