"Problems with Appointment Booking at Mere Lane Medical Centre"

About: Merseyside

(as a staff member posting for a patient/service user),

Appointments have to be made on the day by phone call. However, 5 minutes after lines are opened there are no appointments available. There is a long waiting list to see a GP by appointment. It is hard for people with long-term conditions. I would like to to be able to see the same Doctor.

Posted by Healthwatch Liverpool.

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