"A lack of manners"

Had an MRI scan and appointments with Prof Hawkey, both very good. Helpful receptionists told us where to go and friendly nurse. Car Park was also accessible and easy to use as car meter was accessed in how long you had been there, not a guess. Was not impressed by the nurse that took my blood that I felt rudely requested I went back to get all details for the blood from there. The nurse also injected a vein that had been used to his knowledge on the day before . This did not leave me with a good impression because of a lack of manners.