"Disrespectful and useless care at UCC QEII"

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

We had visited UCC at QEII in early morning hours as need help for diarrhoea and vomiting.

A doctor who saw us was disrespectful and with a note of a racism. The doctor was not interested in helping us and practically just waisted our time. Although the problems we had were within a scope of a GP practice, we were just directed to A&E department.

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Response from Queen Elizabeth I I Hospital

We're really sorry that happened. Although we do manage the GPs in the urgent care centre, we do need to get this followed up for you - please email us at generalenquiries.enh-tr@nhs.net so we can do that for you.

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