"some are good and some are not"

About: University College Hospital

First of all, I find all the doctors are very nice and professional.

In terms of midwives. Some are extremely nice and professional and others are not!

I would especially say thank you to the greatest midwife I have ever met. ( I know you are not allowed to name a person when leaving a review. But I wish the message could be passed on to them) They put me at ease and gave me great confidence. The care they gave me was just amazing.

I felt safe, happy and confident when they were looking after me. There are a couple of other midwives were also very nice.

Unfortunately, not all midwives are as nice and professional as them.

I wish the service quality provided by the midwives in the hospital could be more consistent.

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Response from University College Hospital

Thank you for taking the time to give us your feedback. We're so pleased you were happy with the care and attention you received from a majority of the staff in the antenatal team and will feed this back. If you wish to discuss you poor experiences further we would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3447 3042 so that we can look into this.

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