Have been accompanying my Mother, who has regularly (monthly) appointments:-
- staff always kind and considerate
- consultants always patient and take time to explain, treatment and procedures.
Yesterday's appointment was particularly impressive.
Despite inevitable delay in appointment time (this department is always very busy) a specific member of nursing team went out of their way to assist us (even though they clearly had their coat on and were technically 'off duty').
With many thanks to all for everyday kindness and consideration, always afforded, despite the tremendous pressure you are under.
"On-going treatment - Eye Hosp- for Wet Macular..."
About: Solihull Hospital Solihull Hospital Solihull B91 2JL
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Marie Helebert