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"Appoinments"

About: Queen Elizabeth Hospital (Gateshead)

My GP agrees to refer me for a hearing test and sends the referral via choose and book. I get the choose and book information back and I am told there are no appointments.

Come on this is getting really bad if there are no ENT Appointments extra clinics need to be put on ASAP.

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Responses

Response from Queen Elizabeth Hospital 8 years ago
Queen Elizabeth Hospital
Submitted on 03/02/2016 at 14:40
Published on nhs.uk on 05/02/2016 at 01:30


We're sorry to hear about your experience and what you describe certainly falls short of what we expect for all our patients.

You can contact our PALS (Patient Advice and Liaison Service) on 0800 653 0667 or pals@ghnt.nhs.uk. They can collect some more details from you and look into what is happening in relation to ENT appointments.

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