"ENT appointments"

About: Manor Hospital

Took 6 months for a first appointment for ear problems.

I was dealt with professionally at the out patient clinic.

Referred for an MRI scan which in fairness I did not have to wait too long for, MRI scan took place on 2nd November.

Not received a follow up appointment for results of scan, rang out patient appointments this week and given an appointment for April 2016, this is 5 months after scan took place. By the time I am seen again in out patients the process will have taken almost 12 months.

Not acceptable.

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Response from Manor Hospital

Thank you for taking the time to write to us. I am sorry that your experience at the Trust was not as it should be and offer our apologies.

We have had some issues with outpatients appointment time and we are seeking to rectify this. In the meantime if you would like further help please contact our patient relations team by calling 01922 656463.

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